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Hoofd CRM en Customer Service

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Belgium

Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field., Proven experience in CRM management and customer service., Strong analytical and problem-solving skills., Excellent communication and interpersonal abilities..

Key responsibilities:

  • Oversee the CRM strategy and implementation.
  • Manage the customer service team to ensure high-quality support.
  • Analyze customer feedback and data to improve services.
  • Collaborate with other departments to enhance customer experience.

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