Bachelor's degree in Computer Science or related field., Experience in application support or technical support roles., Strong problem-solving skills and attention to detail., Familiarity with database management and software troubleshooting..
Key responsibilities:
Provide technical support for application users and resolve issues promptly.
Collaborate with development teams to implement software updates and enhancements.
Conduct training sessions for users on application features and best practices.
Document support processes and maintain knowledge base for future reference.
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