Offer summary

Qualifications:

Bachelor's degree in IT or related field preferred., Strong communication and customer service skills., Experience with ticketing systems and troubleshooting., Knowledge of ITIL framework is a plus..

Key responsibilities:

Provide first-level support for IT issues via phone, email, or chat.

Document and track incidents in the ticketing system.

Assist users with software and hardware problems.

Collaborate with other IT teams to resolve complex issues.

We’re a tight-knit team of fearless entrepreneurs and diverse waybuilders redefining how used cars are bought and sold everyday. We make wholesale easy so our customers can be more successful – by building the world’s greatest digital marketplaces for used vehicles. Our team helps OEMs, dealers, fleet operators, rental companies and financial institutions in Europe drive their businesses forward everyday. Looking for your next adventure? From customer service and sales to engineering, software development to marketing, finance, legal and logistics - your journey can start here. Explore our roles today: https://visit.openlane.eu/jobs

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