Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field., Proven experience in warranty management or a similar role., Strong analytical and problem-solving skills., Excellent communication and interpersonal abilities..

Key responsibilities:

Oversee the global warranty process and ensure compliance with company policies.

Analyze warranty data to identify trends and areas for improvement.

Collaborate with cross-functional teams to enhance customer satisfaction.

Prepare and present reports on warranty performance to senior management.

The ZKW Group is the specialist for innovative premium lighting systems and electronics. Since 2018, ZKW has been part of the LG Group as a subsidiary of LG Electronics Vehicle Solutions. As a system supplier, ZKW is a global partner to the automotive industry. The group develops and produces products based on our motto of “Bright Minds, Bright Lights,” combining bright minds with modern production technologies to produce complex premium lighting and electronic modules for international automotive manufacturers. Our top products include powerful and cost-efficient complete LED systems. The ZKW Group has a total of twelve locations worldwide, with intelligently networked development and production. In 2023, the Group employed around 10,000 workers and generated total revenues of 1.54 billion euros. In accordance with the corporate vision “Ground-breaking premium lighting and electronic systems from ZKW for all mobility concepts of the global automotive industry”, the company’s primary goal is to produce top-quality high-tech products and to promote the development of innovative holistic lighting systems. With our discoveries and inventions, the ZKW corporate group makes vehicles more desirable, more unique, safer, and more energy efficient. Our 360 degree product portfolio includes headlamps and fog lamps, rear lamps, flashers, interior and license plate lamps as well as electronic modules. Major automotive manufacturers trust their brands to innovative products from ZKW. We are proud of our customers like BMW (BMW, Rolls Royce), DAIMLER (MERCEDES-BENZ Cars and Trucks), FORD (Lincoln, Ford), GEELY (Volvo, Polestar, Lynk & Co, Geely), GENERAL MOTORS (Buick, Chevrolet, Cadillac), Hyundai/Kia, JLR (Jaguar, Land Rover), Stellantis (Opel, Citroen), RENAULT/NISSAN (Infiniti, Alpine), VGTT (Volvo Trucks, MACK) and VW (Porsche, Audi, Lamborghini, Bentley, Skoda, Seat/Cupra, VW, VW Commercial Vehicles, MAN, Scania).

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