Offer summary

Qualifications:

Proven experience in IT and network management, particularly in Windows environments., Strong knowledge of cloud platforms, especially Office 365., Excellent problem-solving skills and ability to communicate technical issues to non-technical clients., Experience in training and mentoring junior engineers..

Key responsibilities:

Handle advanced technical troubleshooting for network and IT systems.

Manage and optimize cloud solutions and infrastructure projects.

Create and maintain network documentation and schematics.

Collaborate with management and support clients in a remote environment.

Job description

Remote IT & Network Specialist

Are you an experienced IT & Network Specialist who thrives on keeping systems secure, efficient, and cutting-edge? We’re on the lookout for a tech-savvy professional who can take the lead on designing, maintaining, and optimising robust network and IT systems across our organization and client base.

You’ll be the go-to expert for network infrastructure, operating systems, and cloud solutions, playing a vital role in ensuring everything runs like clockwork. From implementing new tech to supporting users and implementing proactive solutions, your skills will directly impact how we grow, communicate, and succeed as a business.

What You'll be Doing:

Technical Troubleshooting: Handle advanced technical issues for Windows environments.
Cloud Management: Manage and optimize key cloud platforms like Office 365.
Network Design: Create and maintain detailed network schematics and documentation.
Project Leadership: Lead or assist in infrastructure and cloud implementation projects.
Department Support: Collaborate with the Department Head to shape our IT future.
Tech Innovation: Research and propose new technologies to enhance client solutions.
System Reliability: Regularly test failover systems for robust infrastructure uptime.
Client Interaction: Communicate technical issues clearly and effectively to non-technical clients, especially during stressful IT failures.
Engineer Training: Train and guide other engineers, providing support and development opportunities.
Management Collaboration: Take direction and development well from management, ensuring alignment with organizational goals.
Flexible Scheduling: Adapt your schedule to meet client demands, including occasional evenings and weekends.

Who You Are:

Proactive Problem-Solver: Strong in networking, operating systems, and cloud tech.
Team Player: Confident in both independent work and team collaboration.
Tech Enthusiast: Passionate about continuous learning and improvement.
Client-Focused: Comfortable supporting clients in a fast-paced, remote-first environment.
Effective Communicator: Skilled at explaining technical issues to non-technical clients in a clear and reassuring manner.
Mentor: Experienced in training and guiding junior engineers.
Adaptable: Able to take direction and development well from management.

What's In It for You:

Generous Leave: 40 days of annual leave for work-life balance.
Remote Flexibility: Fully remote role with autonomy and flexibility.
Innovative Team: Join a vibrant team that values innovation, respect, and growth.
Challenging Projects: Work on meaningful projects that make a difference.

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