Offer summary

Qualifications:

High school diploma or equivalent required., Strong communication and interpersonal skills., Proficiency in customer service software and Microsoft Office., Ability to handle difficult situations and resolve conflicts effectively..

Key responsibilities:

Respond to customer inquiries via phone, email, and chat.

Provide accurate information about products and services.

Assist customers with order processing and issue resolution.

Maintain customer records and document interactions in the system.

Oxford Instruments is a leading provider of high technology tools and systems for research and industry. We design and manufacture equipment that can fabricate, analyse and manipulate matter at the atomic and molecular level. Our purpose is to enable a greener, healthier, more connected advanced society. Oxford Instruments has discrete business groups operating in three sectors. This means we can focus our expertise, our technologies and our innovation on offering our customers high quality products and service that meet their stringent requirements.

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