Nordic Speaking Customer Service for Online Travel & Tour Packages in Greece
Offer summary
Qualifications:
Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) and English, both spoken and written., Strong communication and interpersonal skills are essential., Ability to handle multiple tasks in a fast-paced environment is required., Proficiency in customer support software and Microsoft Office is necessary..Key responsabilities:
- Provide excellent customer service to Nordic-speaking clients via phone, email, and chat.
- Assist customers with inquiries related to travel and tour package bookings.
- Resolve any issues or concerns customers may have promptly and effectively.
- Collaborate with the travel team to ensure seamless travel experiences.
Job description
Patrique Mercier Recruitment is excited to present an exceptional entry-level position for Nordic Speaking Customer Service Representatives for an esteemed Online Travel Agency specializing in tour packages, based in Greece with free relocation!
This role is tailor-made for those who are passionate about travel and customer service, offering a chance to work in a vibrant environment while experiencing the rich culture of Greece.
As a Nordic Speaking Customer Service Representative, you will provide top-notch support to customers from Nordic countries, assisting them in planning their travel experiences and ensuring their satisfaction from booking through to the completion of their journeys. Our mission is to match talented individuals with the right employers, facilitating growth in both personal and professional spheres.
Responsibilities
- Provide excellent customer service to Nordic-speaking clients via phone, email, and chat
- Assist customers with inquiries related to travel and tour package bookings
- Resolve any issues or concerns customers may have promptly and effectively
- Maintain accurate records of customer interactions and transactions
- Collaborate with the travel team to ensure seamless travel experiences
- Stay updated on travel trends, promotions, and company policies to enhance service delivery
Requirements
- Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) and English (both spoken and written)
- Willingness to relocate to Greece - remote work only within Greece
- Strong communication and interpersonal skills
- Ability to handle multiple tasks in a fast-paced environment
- Proficiency in using customer support software and Microsoft Office
- A customer-centric approach with a flair for problem-solving
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 2 Weeks )
- Free Greek Lessons, Engagement Activities
Required profile
Experience
Hard Skills
Other Skills
- Customer Service
- Microsoft Office
- Social Skills
- Communication
- Multitasking
- Problem Solving
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