Offer summary

Qualifications:

Bachelor's degree in Information Technology or related field., Proven experience in a helpdesk or technical support role., Strong problem-solving skills and attention to detail., Excellent communication and interpersonal skills..

Key responsibilities:

Provide technical support to end-users via phone, email, or in-person.

Troubleshoot hardware and software issues effectively.

Maintain documentation of support requests and resolutions.

Assist in the setup and configuration of new IT equipment.

We’re an Australian company specialising in international staffing solutions. Since 2011, ASW Global has been bridging the gap to help Australian companies find, integrate and manage the best possible international talent. With our Head Office in Sydney; we have contemporary offices located in Vietnam, the Philippines, Thailand and Malaysia. ASW is creating the world’s most talented international family through hiring and growing talent into long-term careers with Australian companies. ASW is a recruitment and talent specialist, that partners with Australian companies to help them build highly capable international teams. We enable Australian companies to meet their business goals by accessing and retaining premium talent in emerging markets and giving that talent the opportunity to grow, learn and develop. Together we embed international teams into respected Australian businesses, both functionally and culturally, to deliver enduring and transparent people solutions.

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