Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Proficiency in troubleshooting hardware and software issues., Strong communication skills for client interaction., Experience with ticketing systems and remote support tools..

Key responsibilities:

Provide technical support to end-users via phone, email, or chat.

Diagnose and resolve technical issues in a timely manner.

Document support interactions and solutions in the ticketing system.

Collaborate with other IT teams to improve service delivery.

Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over four million active users choose Tabby to stay in control of their spending and make the most out of their money. Over 15,000 global brands and small businesses, including H&M, Adidas, IKEA, SHEIN, noon, and Amazon’s use Tabby’s technology to accelerate growth and gain loyal customers by offering flexible payments online and in stores. Tabby is active in Saudi Arabia, UAE and Kuwait, and is valued at $660 million in its latest round of funding from Sequoia Capital India, STV, PayPal Ventures, Mubadala Investment Capital, Arbor Ventures, and Endeavor Catalyst.

Required profile