Offer summary

Qualifications:

Bachelor's degree in healthcare administration or related field preferred., Strong communication and relationship-building skills with healthcare providers., Experience in healthcare operations or physician liaison roles is advantageous., Knowledge of EEOICPA and DOL processes is a plus..

Key responsibilities:

Maintain and strengthen the physician network to ensure high-quality patient care.

Identify and resolve barriers to physician participation and provide necessary education.

Support case managers in accessing physicians and coordinating logistics for patient care.

Monitor physician participation and manage outreach efforts to maintain an updated database.

Job description

About Us
Founded by the grandchildren of a dedicated Department of Energy worker, United Energy Workers Healthcare is driven by a deep commitment to supporting the energy worker community. Inspired by our founders' devotion, we offer high-quality, personalized care under the Energy Employees Occupational Illness Compensation Program Act (EEOICPA). With over 14 years of experience and a presence across 24 states, our mission is to make a meaningful difference in the lives of energy workers and their families.

The Physician Liaison plays a critical role in maintaining and strengthening our physician network to ensure timely, high-quality care for our patients. Reporting to the Chief Experience Officer, this individual is responsible for identifying and resolving physician participation barriers, maintaining ongoing communication with providers, and supporting case managers with physician access and logistics.
This role also includes providing education on the EEOICPA program, assisting with Department of Labor (DOL) inquiries, and coordinating traveling physician logistics to ensure seamless patient care delivery.

Duties and Responsibilities

Network Review & Management:
Routinely review physician participation using Axxess. Identify any roadblocks and take appropriate next steps (e.g., education, support tools, relationship-building).

Barrier Resolution:
Follow an established framework to address issues such as billing concerns, administrative burden, EEOICPA knowledge gaps, or service area limitations.

Physician Engagement:
Build and maintain strong relationships with physicians and their offices, providing timely communication, education, and support.

Dashboard Monitoring:
Maintain and monitor a real-time dashboard that tracks active physician participation, emerging shortages, and future needs.

Case Manager Support:
Serve as a go-to resource for case managers seeking physicians for specific patient needs or geographic areas.

DOL & EEOICPA Support:
Provide EEOICPA education and respond to DOL-related inquiries from providers, ensuring they have the tools and information needed to participate.

Travel Physician Logistics:
Coordinate logistics and schedules for traveling physicians. Confirm that case managers submit LMNs and POCs at least one week prior to visits.

Continuous Monitoring:
Keep the physician database current and actively manage outreach and follow-up tasks as needed.

Perform other duties as assigned

Why Join Us?
Be part of a team that’s dedicated to making a real impact on the lives of energy workers. We offer a supportive environment where your efforts directly contribute to our mission of providing exceptional care.

Additional Details

Work Environment: Ability to focus at a computer for extended periods, with regular activities including standing, sitting, and using hands for computer tasks. Travel required.

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