Software Support Representative

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Strong problem-solving skills and attention to detail., Excellent communication and customer service skills., Experience with software troubleshooting and support..

Key responsibilities:

  • Provide technical support to customers via phone and email.
  • Troubleshoot software issues and provide solutions.
  • Document customer interactions and maintain support records.
  • Collaborate with development teams to improve software functionality.

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AMCS Group Large https://www.amcsgroup.com/
1001 - 5000 Employees
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Experience

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