Bachelor's degree in Computer Science or related field., Strong understanding of software development processes and methodologies., Excellent communication and interpersonal skills., Ability to work collaboratively in a team environment..
Key responsibilities:
Assist in onboarding new clients to the software platform.
Provide training and support to users during the onboarding process.
Collaborate with development teams to address client needs and feedback.
Prepare documentation and reports on onboarding progress and client satisfaction.
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As property experts, weβre committed to optimising real estate for the demands of today and tomorrow by transforming property into sustainable, high-performance estates. Established in 2003, our technology driven approach serves a sophisticated and diverse range of clients across the UK.With a dedicated team of talented people and carefully selected suppliers, we focus on improving compliance, quality and efficiency while lowering costs and reducing carbon impact. Our business operates across four business units: Technologies (your practical and data-led technical partner), Intelligent Asset Care (your caring and passionate technician), Critical Engineering (your qualified and skilled engineer) and Consulting (your competent and trusted advisor). Delivery is underpinned by our award-winning Concerto software platform which includes Mobiess, a mobile data management module, and InMetriks a suite of tools which help you understand the energy performance of your buildings and how to make them better. These solutions forms a fully Integrated Workplace Management System (IWMS) and Computer-Aided Facilities Management System (CAFM) for estates, asset and workforce management, delivering actionable insights for our clients that improve efficiency, productivity, and sustainability.