Offer summary

Qualifications:

Bachelor's degree in Business, Marketing, or a related field., Strong communication and interpersonal skills., Experience in customer service or account management is preferred., Proficiency in CRM software and Microsoft Office Suite..

Key responsibilities:

Manage customer accounts and ensure satisfaction with products and services.

Act as a liaison between customers and internal teams to resolve issues.

Conduct regular check-ins with clients to assess their needs and gather feedback.

Prepare reports on customer interactions and satisfaction metrics.

Previsico are surface water flood forecasting specialists enabling people and organisations to minimise the impact of flooding. Backed by Foresight Group and underpinned by two decades of research at Loughborough University, Previsico’s world leading solution is used by insurers, businesses and government to reduce their losses. Our mission is to be the leading global provider of cutting-edge flood prediction that saves lives and livelihoods whilst significantly reducing the cost of flooding. Having launched in January, 2019, we have a growing team of 40 people with offices in Loughborough, London and the US.

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