Bachelor's degree in Business, Marketing, or a related field., Strong communication and interpersonal skills., Experience in customer service or account management is preferred., Proficiency in CRM software and Microsoft Office Suite..
Key responsibilities:
Act as the primary point of contact for customer inquiries and support.
Build and maintain strong relationships with clients to ensure satisfaction.
Monitor customer accounts and provide proactive solutions to issues.
Collaborate with internal teams to enhance the customer experience.
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