Offer summary

Qualifications:

Bachelor's degree in a relevant field or equivalent experience., Strong communication and interpersonal skills., Proficiency in customer service software and tools., Ability to work in a fast-paced environment and handle multiple tasks..

Key responsibilities:

Provide exceptional support to customers via phone, email, and chat.

Resolve customer inquiries and issues in a timely manner.

Document customer interactions and feedback for continuous improvement.

Collaborate with team members to enhance service delivery and customer satisfaction.

Rippling is a workforce management system that eliminates the friction from running a business. Today, most companies struggle with everything from routine tasks, like running payroll, to cross-functional planning, like aligning on headcount. That’s because all their data related to people, processes, and systems is scattered in a hundred places. Rippling has every application you need to run your business—from applicant tracking and payroll to IT and expenses—in one place. But unlike other systems, Rippling sits on top of a unified platform. Data flows dynamically between Rippling’s applications, giving every team a shared source of truth, the power to automate processes, and access to the insights they need. This allows your business to execute better, faster. Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock. Get help: rippling.com/contact Licensing details: https://app.rippling.com/licensing

Required profile