Offer summary

Qualifications:

Basic understanding of IT systems and networks., Strong problem-solving skills and attention to detail., Good communication skills, both verbal and written., Willingness to learn and adapt in a fast-paced environment..

Key responsibilities:

Provide technical support to users via phone, email, or in-person.

Assist in troubleshooting hardware and software issues.

Maintain and update IT documentation and inventory.

Collaborate with senior IT staff on various projects.

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.

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