Bachelor's degree in a relevant field or equivalent experience., Strong analytical and problem-solving skills., Excellent communication and interpersonal abilities., Proficiency in customer service software and tools..
Key responsibilities:
Analyze customer service cases and provide timely resolutions.
Communicate effectively with clients to understand their needs.
Document case details and maintain accurate records.
Collaborate with team members to improve service processes.
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Morley is a leader in Business Process Outsourcing, Meetings & Incentives, and Exhibits & Displays. Our service-oriented team serves Fortune 500 brands in industries such as automotive, chemical, financial, insurance, healthcare, technology, and communications. Our Gold Standard® service is the core of our culture. We work to be a true partner to our clients. This means working together to leverage our award-winning people, processes and technology to exceed client expectations.
Our services:
Morley Meetings & Incentives
Morley Business Process Outsourcing
Morley Exhibits & Displays
What mountains can Morley help you move?
From: Arizona (USA), Florida (USA), Iowa (USA), Maine (USA), Michigan (USA), Missouri (USA), New Hampshire (USA), New York (USA), North Carolina (USA), Pennsylvania (USA), Virginia (USA) (Full Remote)