Italian Speaking Client Support Specialist - Remote in Greece

Join the dynamic team at Patrique Mercier Recruitment JP as an Italian-Speaking Client Support Specialist, where you can work remotely from beautiful Greece! This role offers you the unique opportunity to provide exceptional support to clients while enjoying the flexibility of remote work. You will play a pivotal role in ensuring customer satisfaction by addressing inquiries and resolving issues promptly and effectively. If you are passionate about helping others and have a knack for communication, this position is perfect for you!

Key Responsibilities

• Provide high-quality support to Italian-speaking clients via email, phone, and chat.
• Resolve customer inquiries and issues in a timely manner, with a focus on enhancing overall client satisfaction.
• Maintain an up-to-date knowledge of products and services to provide accurate information.
• Document all customer interactions and resolutions in the CRM system.
• Collaborate with team members to share knowledge and improve service offerings.
• Engage in continuous training and personal development to enhance your skills.
• Contribute to a positive and productive remote work environment.

Requirements

• Fluent in Italian and English, both written and verbal.
• Experience in customer service or support roles is preferred.
• Excellent communication and interpersonal skills.
• Ability to troubleshoot and resolve issues effectively.
• Self-motivated and able to work independently in a remote setting.
• Strong organizational skills with the ability to manage multiple tasks.
• Willingness to participate in ongoing training and development initiatives.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )