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Technical Support Representative

Remote:

Full Remote

Contract:

Full time

Work from:

Colorado (USA)

Offer summary

Qualifications:

High school diploma or equivalent required., Experience in customer service or technical support preferred., Strong problem-solving skills and attention to detail., Excellent communication skills, both verbal and written..

Key responsibilities:

Provide technical support to customers via phone, email, or chat.
Troubleshoot and resolve technical issues related to products and services.
Document customer interactions and maintain accurate records.
Collaborate with other teams to improve service delivery and customer satisfaction.