Advisor, Business development and sales support

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

College diploma in a related field, Minimum of one year of relevant experience, Knowledge of French is required, Strong communication and interpersonal skills..

Key responsibilities:

  • Establish and maintain consulting relationships with clients to identify needs and promote retention.
  • Advise clients on products and services, ensuring their satisfaction.
  • Analyze customer needs, process requests, and follow up as necessary.
  • Collect and analyze information to write reports and recommendations.

Desjardins logo
Desjardins Banking XLarge https://www.desjardins.com/
10001 Employees
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Job description

As a sales and business development support advisor, you help serve and maintain business relationships with members and clients. You help sell products and services through multiple distribution channels based on member/client needs and current strategies and practices. You help build and maintain business relationships with members and clients. You drive results by reviewing information requests and helping promote and sell products and services based on client needs and your unit’s business objectives and strategies. You ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. Interpersonal savvy is therefore essential. More specifically, you will be required to:

  • Establish a consulting relationship by identifying current or potential needs and promoting customer retentionAdvise various partners, stakeholders or members and customers regarding the products, services or solutions offered and ensure their satisfaction

  • Analyze and respond to customer needs, process requests and ensure the required follow-ups

  • Collect, gather and analyze information, write reports and recommendations

  • Keep abreast of new developments related to standards, products or services in your field of activity

What we offer*

  • Competitive salary and annual bonus

  • 4 weeks of flexible vacation starting in the first year

  • Defined benefit pension plan that provides predictable, stable income throughout retirement

  • Group insurance including telemedicine

  • Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

What you bring to the table

  • College diploma in a related field

  • A minimum of one year of relevant experience

  • Please note that other combinations of qualifications and relevant experience may be considered

  • Knowledge of French is required

  • Available to work Monday to Thursday between 9:00 a.m. and 7:30 p.m. and Friday from 9:00 a.m. to 5:00 p.m.

Communicates effectively, Interpersonal Savvy, Persuades, Resilient, Tech savvy

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Member/client sales and service (FG)

Unposting Date

2025-05-16

Required profile

Experience

Industry :
Banking
Spoken language(s):
French
Check out the description to know which languages are mandatory.

Other Skills

  • Report Writing
  • Social Intelligence
  • Technical Acumen
  • Communication
  • Resilience

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