Offer summary

Qualifications:

High school diploma or equivalent required., Excellent communication and interpersonal skills., Proficiency in using telephone systems and customer service software., Ability to handle customer inquiries and resolve issues effectively..

Key responsibilities:

Answer incoming calls and provide information to customers.

Assist customers with inquiries and resolve complaints in a timely manner.

Document customer interactions and maintain accurate records.

Collaborate with team members to improve service delivery.

TieTalent is the career growth platform dedicated to tech professionals.By being part of our community they access exclusive content and perks from our partners for services that help them expend their knowledge. When open for a new opportunity, companies apply for them for jobs they want.On their side, companies benefit from an intelligent system allowing them to hire rare talents in tech quickly and hassle-free, that they need to be successful.TieTalent launched in October 2018 and is already trusted by thousands of candidates and hundreds of companies in Switzerland and Germany, ranging from large corporations to some of the most promising European startups.Join us on our journey as we expand internationally and benefit from a friendly, international and rewarding work environment.Link to our imprint and Terms & Conditionshttps://tietalent.com/en/termsandconditions

Required profile