Offer summary

Qualifications:

Previous experience in volunteer management or a related field., Excellent communication and interpersonal skills., Strong organizational and time-management abilities., Proficiency in Microsoft Office and volunteer management software..

Key responsibilities:

Develop and implement strategies to enhance volunteer engagement and satisfaction.

Provide ongoing support and guidance to volunteers, addressing any concerns or issues.

Organize volunteer recognition events and activities.

Maintain accurate records of volunteer activities and contributions.

Job description

Volunteer Experience Coordinator

Location: Flexible in The UK

Salary: £30,598 - £31,593 Per Annum

Hours: 35 per week

Contract: Permanent

The British Red Cross is part of the world's largest humanitarian network. We help people in crisis, whoever and wherever they are. We are committed to providing support and care to those in need, and our volunteers are at the heart of everything we do.

We are seeking a passionate and dedicated Volunteer Experience Coordinator to join our team. In this role, you will be responsible for ensuring our volunteers have a positive and rewarding experience. You will work closely with volunteers and staff to support volunteer engagement, development, and retention.

What does a day in the life of a Volunteer Experience Coordinator look like?

Develop and implement strategies to enhance volunteer engagement and satisfaction.
Provide ongoing support and guidance to volunteers, addressing any concerns or issues.
Organize volunteer recognition events and activities.
Being part of the Volunteering Support Line, offering support and advice to you volunteers
Maintain accurate records of volunteer activities and contributions.
Collaborate with other departments to identify volunteer opportunities and needs.
Promote the value of volunteering within the organization and the community.

To be a successful Volunteer Experience Coordinator, you’ll need:

Previous experience in volunteer management or a related field.
Excellent communication and interpersonal skills.
Strong organizational and time-management abilities.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office and volunteer management software.
A commitment to the values and mission of the British Red Cross.

The closing date for applications is 23.59 on Tuesday 6th May.

In return for your commitment and expertise, you’ll get:

Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
Pension scheme: Up to 6% contributory pension.
Flexible working: We do our best to accommodate your preferred work style.
Learning & Development: Wide range of career opportunities + comprehensive learning.
Discounts: Access to Blue Light Discount Card and employee benefits platform.
Wellbeing Support: Access to mental health and wellbeing assistance.
Team Working: Support our mission in a collaborative team.
Cycle2Work: Lease a bicycle through the scheme.
Season ticket loan: Interest-free loan for commuting expenses.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Young Staff Network.

Together, we are the world's emergency responders