Field Marketing Manager

Replicant was founded on the belief that machines are ready to have useful, complex conversations that will transform the way they interact with the world, starting with customer service.

As the leader in Contact Center Automation, Replicant helps companies automate their most common customer service calls while empowering agents to focus on more complex and nuanced customer challenges. Replicant's AI platform allows consumers to engage in natural conversations across voice, messaging and other digital channels to resolve their customer support issues, without the wait, 24/7. We are now leading the way in using Large Language Models (LLMs) to transform customer service- again. 

If you're excited by AI, ChatGPT, LLMs and want to make an impact with other great technologists and strong go-to-market leaders, then look no further. We've grown our team by 3x, increased revenue by 4x, and were named a top enterprise AI company by The Information. We currently serve Fortune 500 customers, run millions of AI calls per month in production, and are increasing our footprint globally.

We are seeking a dynamic and experienced Field Marketing Manager. This role is critical to help us engage contact center and customer experience leaders in places they go to network and learn. You will lead the planning and execution of tradeshows and field events with the goal of building our brand and driving qualified pipeline for our sales team.

This role will report into the Sr. Director of Demand Generation.

What you’ll do:

• Own planning and execution of a diverse range of field and marketing events, including trade shows, conferences, field activations, and local promotional activities

• Ensure seamless orchestration of all events operations, from pre-event logistics, on-site coordination, to post-event evaluations

• Partner with BDRs and Marketing to launch event promotion plans that maximize attendance and foster heightened engagement

• Work cross-functionally with RevOps, BDRs, and Sales teams to ensure effective and timely post-event follow up

• Collaborate closely with the Sales team to actively inform and shape customer and prospect-oriented programs that drive pipeline growth and opportunity creation in different stages of the sales cycle

• Conduct thorough analysis and evaluation of key performance indicators (KPIs) and provide actionable insights and recommendations for pursuing new and effective tactics

What you’ll bring:

• 4+ years of experience in a field and events marketing role, preferably within the fast-paced technology company and SaaS environment

• Experience in working with external vendors (event agencies, design, event supply  chain and trade show organizers) as well as Revenue teams

• A proven track record of conceptualizing and executing impactful field marketing events and conferences

• Experience with marketing automation and CRM platforms

• Exceptional organizational skills and strong attention to detail

  #LI-Remote

For all full-time employees, we offer:

🏠  Remote working environment that respects time zone differences

💸  Highly competitive salaries, equity, and for US Employees, a 401(k) plan

🏥  Top of the line healthcare (medical, vision, and dental)

🏋️  Health and Wellness Perk

🖥️ Equipment Stipend

🌴  Flexible vacation policy

✈️  Amazing team trips & offsites where you can find our CEO baking bread for the team

🌺 Replicants are eligible for a 5-week sabbatical after being at the company for 4.5 years

Our Values

Replicant has three core values. It is critical that everyone who joins the team feels excited and moved by these values as every new team member makes an impact on our culture.

Blade Runners: We take ownership and pride to influence the outcomes of our goals. We are successful, and like a Blade Runner, use the tools at our disposal to reach our objectives. We value open and honest communication and proactively seek feedback along the way. We are a company driven to grow and achieve both individually and as a team.

Bread Makers: We are humble and strive toward an egalitarian culture. No task is too big or too small. We work together to achieve our goals and develop our company mission. We believe that the whole is greater than the sum of its parts in everything that we do.

Självdistans (Self-Distance): Självdistans is Swedish for self-distance. It's the ability to critically reflect on oneself and one's relations from an external perspective. With this in mind, we act with objectivity and always remember that we are not our work. There's no perfect science to growing a team or business, but we trust everyone at Replicant to point out our blind spots and humbly admit their own.

Replicant is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at hr@replicant.ai and we’ll work to meet your needs.