Offer summary

Qualifications:

Good interpersonal and communication skills in English (Native) and another language (Italian, Polish, Spanish, Hungarian, or Czech)., Training or experience in IT technologies, especially in Cloud technologies and Microsoft products., Ability to handle diverse customer situations with empathy and professionalism., Critical and logical thinking for effective problem solving..

Key responsabilities:

Provide technical assistance to customers for software products.

Handle customer inquiries and resolve issues related to IT technologies.

Collaborate with team members to improve service delivery.

Participate in training sessions to enhance product knowledge and skills.

Job description

Job Title:

Technical Support Advisor (English - speaking) Remote - MI36

Job Description

Are you interested in starting or focusing your career in the technology and software area?

We are looking for Technical Support Agents with English to provide technical assistance to a project with a world leading software development company.

If you have similar previous experience, or you have developed as an IT Technician, and you are interested in the offer, do not hesitate to apply!

Requirements:

- Good interpersonal and communication skills in English (Native) + either Italian, Polish, Spanish, Hungarian or Czech

- Training or experience in IT technologies/products, especially in Cloud technologies or products related to Office, Outlook, Onedrive, Exchange, Sharepoint, Sharepoint, Lync Server, Microsoft Windows (valuable)

- Ability to handle diverse customer situations, with empathy and professionalism.

- Critical and logical thinking for effective problem solving

What do we offer?

- Full time (39h), from Monday to Friday

- Excellent work environment (multicultural)

- Good work-life balance

- Extensive training on the product, cutting-edge technologies and highly demanded in the market.

- Important possibilities for development and promotion within the company, nationally and internationally.

- Financial assistance for your relocation, if you live outside A Coruña.

If you think you fit the position or want more information about it, we invite you to apply, we will be happy to work with you!

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

R1611413

Location:

La Coruña

Language Requirements:

English (Required), Spanish

Time Type:

Full time

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