Offer summary

Qualifications:

Bachelor's degree or similar educational background., 3+ years of experience in digital advertising, preferably in adtech or agency settings., Excellent analytical, problem-solving, and communication skills., Advanced command of English (C1 level) and proficiency in MS Office tools..

Key responsibilities:

Manage a portfolio of client accounts and build strong relationships with clients.

Create campaign strategies based on data analysis and client needs.

Meet clients face-to-face to ensure premium customer service and support.

Regularly report on campaign status and provide improvement ideas to management.

Job description

Location: South Africa

We Are:
RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad-buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel.

RTB House in the Africa

Since opening our operations in Africa, we have rapidly established ourselves as a trusted partner for renowned brands within the e-commerce sector.

We embrace a remote approach, allowing our team members the flexibility to work remotely, from the comfort of their own home.

With a small, dedicated team in the African market, we are continuously expanding our team and have ambitious plans for growth.

If you are passionate about digital advertising, thrive in a dynamic and fast-paced environment, and are eager to make a significant impact, we want to hear from you! Join RTB House and be part of our success story in the African market.

About the Team

In South Africa we focus on boosting clients' businesses by providing top-notch digital advertising solutions with professionalism, integrity, and passion. The team plays a crucial role in bringing the company's innovative products to market, working closely with technical and account management teams to ensure high campaign performance.

The Account Management team is crucial in driving our company’s success, working collaboratively to deliver. As an Account Manager, you will play a substantial role in building an excellent relationship with our existing and new clients. You are an important element in the client's journey. Thanks to your expertise and your active listening, you’ll be able to help them achieve their goals.

You will work closely with the sales team and technical account management team. You will report to the Account Management Team Lead.

You Will:

manage a portfolio of client accounts;
cooperate with the largest brands from the market in Africa;
meet clients face-to-face regularly to ensure premium customer service;
create campaign strategies in a variety of industries based on data analysis, your own creativity and client needs;
adhere to the company goals related to campaign management (i.e. keep an eye on campaign margin and scale);
respond to customer requests and inquiries in a professional and timely manner;
regularly report campaign status for the largest clients and provide improvement ideas to the direct manager;
take care of customer success and long-term relationship;
provide specific information regarding company’s services and products;
assist customers in the process of launching ad campaigns;
obtain, review and process orders; ensure timely payments for our services.

Desired Experience:

experience (3 + years) in digital advertising;
preferably experience working in adtech, advertiser or agency (online area) both on performance and awareness campaigns;
bachelor’s degree or similar;
interest in digital marketing/ e-commerce;
working experience with MS Office Word, Excel, PowerPoint;
knowledge of customer support tools and processes;
ability to identify and understand customer needs and requirements;
excellent analytical and problem-solving skills;
well-developed verbal and written communication skills;
multi-tasking, high level of energy, resourcefulness;
high level of motivation and willingness to learn;
positive, can-do attitude;
advanced command of English (C1 level);
candidate to be Johannesburg or Cape Town based.

We Offer:

We prioritize flexible working arrangements in a remote set-up where you can work from the comfort of your home, or even work abroad from anywhere in the world for up to two months each year;
We offer a top-of-the-market compensation package, consisting of an above-market-average base and an attractive bonus scheme;

You will have a structured and interactive onboarding, accompanied by a supporting team member assigned to guide you during your orientation phase to make sure you’re settling in with ease;

An international working environment that inspires you and enables you to develop projects as part of a highly qualified cross-functional team;
We care about your development and help you continuously grow your career with us as part of your personalized development plan - supported by a yearly training budget and subsidized language course.