Offer summary

Qualifications:

6-10 years of experience in Oracle EBS R12, specifically in General Ledger (GL), Payables (AP), and Receivables (AR)., Strong support experience in Oracle EBS is preferred, with knowledge of Oracle Cash Management (CM) and Fixed Assets (FA)., Excellent written and spoken English communication skills are essential., Experience with Oracle Fusion Cloud is a plus..

Key responsabilities:

Manage and resolve tickets assigned in the Ticketing System for various customer issues.

Create and monitor Service Requests (SRs) with Oracle Support or Rimini Street.

Collaborate with Customer Primaries to ensure effective ticket resolution following industry best practices.

Adhere to Technical and Organizational Standard Operating Procedures (SOPs) as required.

Job description

Designation: Oracle Business Systems Analyst III - IN

Role : Oracle EBS Finance Business Analyst)

Shift Time : Will work either in early morning shift (5:00 AM onwards) or afternoon shift (1:00 PM onwards) or night shift (9:00 PM onwards) on monthly rotation basis. Each shift is of 9 hrs w/1 hr break. and could be either Mon-Fri or Sat-Wed.

Skills : Oracle General Ledger (GL), Oracle Payables (AP), Oracle Receivables (AR) – 6-10 years. Managed Support experience preferred.

Detailed Job Description :

Oracle EBS Finance Functional Support Analyst.

Required Skills - Oracle EBS R12 Payables, Receivables, General Ledger. The resource should be in Oracle EBS experience range of 7-10 years.

Remote Managed Functional Support in rotating shifts..

* Responsible for working on tickets assigned to them in our Ticketing System.. * Creates and monitors SRs with Oracle Support or Rimini Street on behalf of our various customers..

* Work with our Customer Primaries in the ticket resolutions of our various customers’ issues, as per industry best practices..

* Leverages My Oracle Support, Internal Knowledge Base & his knowledge/past experience to troubleshoot various customer issues..

* Follows various Technical and Organizational/Departmental SOPs (Standard Operating Procedures), when required..

* Mandatory Skills : Oracle General Ledger (GL), Oracle Payables (AP), Oracle Receivables (AR), Oracle Cash Management (CM), Oracle Fixed Assets (FA) – 5-8 Years majorly Support Exp. in Oracle EBS R12.

. * Other Desirable Skills: Oracle Project Accounting (Project Billing & Costing), Oracle Property Manager, Oracle iExpense, Oracle iReceivables, Oracle Purchasing .

* Should possess Very Good Written and Spoken, English Communication Skills. Should be a Very Good Team Player. Oracle Fusion Cloud Experience will be a plus.

About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

More on Rackspace Technology

Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

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