Accounts Payable Supervisor

About the Team

The Stitch Fix Finance team enables our clients to be their best self. We broadly define our clients as customers, business partners, and shareholders. We drive value through business partner support, innovative and insightful analysis, and financial integrity. We are looking for individuals who are bright, kind, and motivated by challenge and who succeed in a fast-paced environment and thrive in building and improving processes to scale the business to the next level.

About the Role

As the Accounts Payable Supervisor, you will lead critical facets of our end-to-end AP lifecycle—including Inventory, Non-Inventory, T&E, and Vendor Management. In this highly visible role, you will be instrumental in ensuring timely, accurate, and compliant payables operations while supporting broader strategic finance goals.

You will support the development of a team of AP Processors, Coordinators, and Analysts, overseeing daily operations and driving a culture of excellence, ownership, and continuous improvement. This is a hands-on leadership role for someone who thrives in a fast-paced environment and is passionate about coaching others, streamlining processes, and partnering cross-functionally to enhance performance and scalability.

This role requires strong communication, people management, analytical, and systems expertise. You’ll be expected to guide your team through evolving priorities, resolve escalated issues with precision, and identify automation or optimization opportunities that align with strategic Finance initiatives. A successful candidate will bring a proactive mindset, deep knowledge of AP workflows and ERP/EDI systems, and the ability to lead through both the details and the big picture.

You're excited about this opportunity because you will…

• Supervise, coach, and begin to mentor a high-performing AP team—providing training, support, and regular feedback while recognizing and celebrating individual contributions to foster growth, engagement, and team success.
• Serve as the go-to resource for process guidance and escalated issues, ensuring consistent execution and efficient workflows across the team.
• Partner with technical teams to identify and resolve system-related issues including supplier and banking setups, EDI integrations, and ERP functionality.
• Ensure all processes—such as supplier registration, invoice approval, and payment workflows—adhere to SOX compliance and internal control requirements.
• Collaborate closely with cross-functional partners (VOPs, Procurement, SOX, Accounting, Merch etc) to resolve discrepancies and manage approvals for transactions outside standard thresholds.
• Maintain and improve AP policies and procedures, contributing to a scalable, efficient, and compliant operational environment.
• Create, document, and maintain e2e AP policies and procedures, recommending process enhancements that support business continuity and operational efficiency.
• Participate in and lead UAT efforts for AP-related system changes or upgrades, validating functionality and identifying improvement opportunities.
• Review AP aging and outstanding balances in coordination with disbursement schedules, helping to optimize cash flow planning and prioritization.
• Generate actionable reports and provide analytical insights to support data-driven decision-making and continuous process improvement.
• Generate reports and deliver analytical insights that drive process improvements and informed decision-making.
• Partner with the AP Manager or Director on strategic planning, hiring support, performance management, and the execution of broader finance initiatives.

We’re excited about you because…

• You bring 5+ years of full-cycle Accounts Payable experience, including expertise in Inventory, Non-Inventory/T&E AP, 3-way match concepts, and exception handling.
• You have at least 4 years of experience in a supervisory role, with a track record of leading, developing, and motivating high-performing teams.
• You’re comfortable managing high-volume vendor activity, with a strong understanding of procure-to-pay workflows and systems.
• You have a solid grasp of technical accounting principles and GAAP standards, and you apply them with accuracy and care.
• You’re proactive and organized, with the ability to prioritize and manage multiple deliverables in a fast-paced, dynamic environment.
• You’re a strategic problem solver, bringing forward solutions and improvements that enhance both team and process performance.
• You communicate clearly and effectively, building trust and collaboration with internal and external stakeholders alike.
• You’re proficient in Excel and have experience working in Oracle Cloud ERP or a similar enterprise system.
• You understand EDI workflows and how they integrate with AP and T&E processes.
• You have a strong working knowledge of SOX compliance and how it applies to AP operations.
• Experience in Retail or eCommerce is a plus.
• You are tech-forward, data-driven, and passionate about efficiency and continuous improvement.
• You have a Bachelor’s degree in Accounting, Finance, or a related business field.
• Most of all, you are bright, kind, and motivated by challenge—ready to grow as a people leader and strategic contributor.

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. 
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do. 
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.