Offer summary

Qualifications:

Bachelor’s degree required., 5+ years’ experience in administration and business operations., 5+ years’ experience with state/federal agencies and/or community-based organizations., Exceptional communication skills and proficiency with Windows and Microsoft Office 365..

Key responsabilities:

Coordinate with corporate services such as purchasing, subcontracts, and accounts payable.

Host and facilitate high-quality training webinars and virtual meetings.

Support project tasks for the Project Director and Senior Project Operations Specialist.

Manage ongoing operations for justice, research, and victim service programs.

Job description

BUSINESS OPERATIONS SPECIALIST

Ready to make a difference?
ICF is seeking a Business Operations Specialist. In this role, you will work with ICF project managers and corporate services to support the ongoing operations of our justice, research, and victim service programs. This involves close coordination with corporate purchasing, subcontracts, accounts payable, reprographics, IT, and travel to implement key processes, keep project schedules and documentation up to date, and track and manage project tasks. This is a role for someone who likes to roll up their sleeves and really dive into the details. Successful candidates will be resourceful, self-motivated, and possess exceptional communication skills. Candidates should appreciate a collaborative environment while also able to be highly independent and driven to follow-up on tasks without prompting.

Responsibilities:

Coordinate with corporate services such as purchasing, subcontracts, accounts payable, reprographics, IT, and travel.
Follow the project’s virtual meeting/event protocol to host and facilitate high quality training webinars, office hours, open forums, etc.
Support the Project Director, Senior Project Operations Specialist and Communications/ Outreach Coordinator with project tasks, as needed.
Support ongoing operations for justice, research, and victim service portfolio.

Basic Qualifications:

Bachelor’s degree.
5+ years’ experience in administration and business operations.
5+ years’ experience with state/federal agencies and/or community-based organizations.
US Citizenship is required per federal contract requirement.

The ideal candidate should be:

Resourceful and self-motivated.
Exceptional communication skills.
Appreciation of a collaborative environment.
Highly independent and driven to follow up on tasks without prompting.
Proficient with Windows and Microsoft Office 365.
Excellent customer service skills.
Able to build and maintain trusted relationships with colleagues and clients.
Organized, detail-oriented, effective time management

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Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. 

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. 

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.  

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$60,927.00 - $103,576.00

Nationwide Remote Office (US99)

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