Offer summary

Qualifications:

Basic proficiency in Excel/Google Sheets is mandatory., Understanding of Excel formulas, formatting, and data entry is required., Preferred experience with Pivot Tables and data cleaning., Strong project management, organization, and communication skills are essential..

Key responsabilities:

Support fulfillment for delivery service and ensure compliance with drop off expectations.

Conduct photo reviews and provide real-time feedback on driver photos.

Assist in Dropoff Intelligence Processes and outreach to customers for dropoff instructions.

Follow address-matching processes for editing dropoff instructions based on historical data.

Job description

LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.

Job Title: Project Coordinator
Duration: 05 Months
Location: Remote
Pay Range: $23 - $27/hour

35 hours per week

Description:
We are building a new team to support us in driving drop off success/ compliance, and whose work will help shape the future of our driver product / UX for one of Client's biggest bets

You will...
- Support fulfillment for our delivery service and help drive compliance to drop off expectations
- Conduct Photo Reviews of Dasher Photos to train a Machine Learning photo verification model and provide real-time feedback to Runners on bad photos
- Grade and review dropoff photos as drivers take them
- Upload photo scores into our platform for Machine Learning Model training and our upcoming Driver Ratings Product work
- Outreach to Dashers to provide feedback about their photo
- Assist in Dropoff Intelligence Processes and Workflows
- Outreach to customers to encourage providing dropoff instructions on difficult buildings (apartments, multi-tenet units) to help our drivers be successful on dropoff
- Follow our address-matching process to scrape historical DoorDash orders in order to edit dropoff instructions for dashers Ad-Hoc fulfillment investigations

What we're looking for:
- Must have basic proficiency in Excel/Google Sheets [mandatory]
- Understand excel formulas, formatting, data entry
- Preferred: Comfortable w/ Pivot Tables, cleaning data and experience pulling data with pre-built queries
- Ability to be comfortable in a fast-paced environment [making quick decisions, escalating issues]
- Strong project management, organization and communication skills.
- Should be detail oriented!

Previous work history that would be a good fit for this role:
- Experience with monitoring parcel delivery monitoring and/or fraud (example: UPS/Fedex parcel fraud or compliance)
- Data Entry in logistics monitoring or coordinator
- Consulting or data analytics with delivery of goods

To know more about current opportunities at LeadStack, please visit us at https://leadstackinc.com/careers/

Should you have any questions, feel free to call me on or send an email on ankit.anand@leadstackinc.com