Virtual Medical Assistant

This is a remote position.

Job Description for Virtual Medical Assistant

Responsibilities:

• Contact patients to ensure proper appointment registration and completion of pre-admission paperwork
  
• Verify and manage patient documentation including social history, medical history, and systems review
  
• Conduct appointment confirmations for patients who haven’t responded
  
• Potentially scribe for doctors during patient consultations, accurately recording medical information
  
• Utilize the clinic’s electronic medical record (EMR) system to manage patient data and appointments
  
• Operate communication software to make and receive calls related to patient care
  

Requirements:

• Experience in healthcare administration or medical assisting, preferably in podiatry or related field
  
• Proficiency in using electronic medical record (EMR) systems and adaptability to learn new software
  
• Excellent verbal and written communication skills
  
• Strong attention to detail and ability to maintain accurate, confidential patient records
  
• Familiarity with medical terminology and procedures, particularly those related to podiatry
  
• Capability to work independently and manage time effectively in a remote setting
  
• Flexibility to align working hours with the practice’s time zone and operational needs
  

Scope:

• Monday to Friday, 8am to 5pm Eastern with an hour unpaid break
  
• Manage day-to-day patient communications and administrative tasks
  
• Assist in maintaining and updating patient records within the EMR system
  
• Support the practice’s transition to a new EMR system as needed
  
• Contribute to improving patient experience and practice efficiency through proactive communication and organization