High School degree or equivalent required; some college coursework preferred., Minimum 2 years of sales and/or customer service experience required, preferably in insurance or financial services., Current license to sell life insurance is mandatory., Strong verbal and written communication skills, with the ability to explain complex issues clearly..
Key responsabilities:
Promotes the sale of AAA Life Insurance products in a call-center environment.
Completes necessary applications and forms while following internal processing procedures.
Provides advanced technical and product information to customers to achieve sales goals.
Achieves established sales goals and performs other job duties as assigned.
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AAA Life Insurance Company is fueled by our mission of providing financial security and peace of mind to AAA members through our life insurance products, delivering on the outstanding customer service that members have come to expect from the AAA brand. Whether you purchase a policy through our trusted agents, online, over the phone, or by mail, our focus is fulfilling on the promise we make to you.
Founded in 1969, AAA Life is built on the trust Americans place in the AAA brand. We are continually inspired to be a leading provider of life insurance to AAA members. Our priority is to ensure our policyholders have a smooth and easy process in securing life insurance coverage, with innovative products and exceptional customer service that meet their needs at whatever stage of life they are in. With over 1.6 million active policies, AAA Life has a rating of A (Excellent) from AM Best as of August 2022.
Our mission and vision are exemplified in our associates, who work collaboratively to fulfill our core values which include putting members first, enhancing the AAA brand, inclusive diversity and working in symphony to drive results that deliver on our promise to AAA members and contribute to the success of AAA Life.
Join AAA Life, our associates, our agents and AAA club partners as we continue on life’s journey together.
Life insurance underwritten by AAA Life Insurance Company, Livonia, MI. AAA Life Insurance Company (CA Certificate of Authority #07861) is licensed in all states except NY.
AAA Life Insurance is hiring for licensed Life Insurance Sales Agents! The Life Sales Agent is responsible for the sale of AAA Life Insurance products in a high volume, fast paced call center environment. Explains product features and benefits to potential customers for the purpose of promoting and selling various insurance products in order to achieve specific production goals. Provides services factoring in all applicable rules (underwriting, business procedures, etc) and performs follow-up as necessary to ensure placement of written business.
Responsibilities
Promotes the sale of AAA Life Insurance products in a call-center environment. Recognizes and promotes cross-sell and up-sell opportunities in an effort to achieve specific sales production expectations.
Completes appropriate applications and forms as necessary. Follows internal processing procedures to assure that transactions are handled in accordance with company policies and procedures.
Provides advanced technical and product information in response to customers’ inquiries to ensure achievement of established quality/sales goals with the end result to promote the sale of all AAA Life products.
Achieve established sales goals and other performance expectations as defined by management.
Successfully complete appropriate training relative to all AAA Life products and services.
Perform other job duties as assigned or required.
Qualifications
High School degree or equivalent required; some college coursework preferred.
Minimum 2 or more years of sales and/or customer service experience required; at least one year in the insurance and/or financial services preferred.
Current license to sell life insurance
Proven track record of providing a high level of customer-focused services.
Strong knowledge of MS Office and web related products
Ability to enter information on various screens using a PC Keyboard
Managing and navigating multiple sources of information and applying as needed
Work extended/irregular hours to include weekends/holidays
Strong inter-personal skills
Strong verbal and written communication skills, including the ability to explain complex issues to a range of audiences
Ability to work in a team environment
What We Offer
A collaborative, energetic work environment where you can put your passion for people to work
Medical, Dental, Vision, Life and Disability coverage available day one
Pension Plan
Performance-based incentive plan
401k available with a Company match
Holidays and Paid Time Off
AAA Basic Membership
PM21
Required profile
Experience
Industry :
Insurance
Spoken language(s):
English
Check out the description to know which languages are mandatory.