Offer summary

Qualifications:

High School Diploma or GED required., Knowledge of insurance plans and guidelines is essential., Excellent customer service and communication skills are necessary., Minimum of two years experience in a physician office with insurance knowledge is preferred..

Key responsabilities:

Process referral requests for all providers within the clinic module.

Obtain referral and authorization numbers as needed for services.

Ensure access to specialty and ancillary services for patient satisfaction.

Meet or exceed customer satisfaction through effective communication and organization.

Job description

Overview

Full-Time Position

8am-5pm

Remote

This position is responsible for processing referral requests for all providers practicing within the clinic module and ensuring that when needed, referral/authorization numbers are obtained for these services. Access to specialty and ancillary services is a key component of the satisfaction of our patients and referring providers. The responsibilities of this position are extremely important in meeting or exceeding customer satisfaction.

Qualifications

Age of Patients Served: All Age Groups.

Required Education: High School Diploma or GED.

Necessary Skills

Knowledge of insurance plans and guidelines
Ability to obtain authorizations and pre-certifications from insurance plans
Excellent customer service skills
Ability to multi-task in a fast-paced environment
Ability to communicate effectively, both orally and in writing
Above average organizational skills.

Preferred Licensure/Certifications: ICD-9 and CPT coding preferred. Completion of a medical terminology course preferred.

Required Experience: One (1) year experience with third party payors. -AND- Minimum of two (2) years experience in a physician office with extensive patient registration, front desk and insurance experience and knowledge.

Required profile