French Speaking Customer Support for Online Music & Podcast Department in Greece
Offer summary
Qualifications:
Fluency in French and English, both written and spoken., Strong communication and interpersonal skills., Detail-oriented with excellent problem-solving capabilities., Enthusiasm for music and podcasts, with a willingness to learn..Key responsabilities:
- Deliver exceptional customer support in French for inquiries related to music and podcasts.
- Troubleshoot and resolve any customer issues effectively.
- Provide information and assistance with account management and service features.
- Document customer interactions for quality control.
Job description
Patrique Mercier Recruitment is thrilled to present an exciting entry-level position for a French Speaking Customer Support representative in the Online Music & Podcast Department, located in Greece with free relocation package!
If you have a passion for music and podcasts and love helping others, this role is a perfect match for you.
As a key support specialist, you will assist French-speaking customers with various inquiries relating to music streaming and podcast services. Your role will involve resolving issues, providing information on features, and ensuring an outstanding customer experience.
Join a vibrant team in a dynamic industry where creativity and customer satisfaction are prioritized. With the beautiful backdrop of Greece, this is a unique opportunity to grow your career in a fun and engaging environment.
Responsibilities
- Deliver exceptional customer support in French for inquiries related to music and podcasts
- Troubleshoot and resolve any customer issues effectively
- Provide information and assistance with account management and service features
- Document customer interactions for quality control
- Collaborate with team members to enhance the overall customer experience
- Stay informed on the latest trends in music and podcasting
Requirements
- Fluency in French and English, both written and spoken
- Willingness to relocate to Greece - remote work only within Greece
- Strong communication and interpersonal skills
- Detail-oriented with excellent problem-solving capabilities
- Familiarity with music and podcast platforms is a plus
- Ability to work effectively in a fast-paced environment
- Enthusiasm for music and podcasts, with a willingness to learn
- Team player with a positive and proactive attitude
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
- Free Greek Lessons, Engagement Activities
Required profile
Experience
Hard Skills
Other Skills
- Customer Service
- Social Skills
- Communication
- Problem Solving
- Detail Oriented
- Teamwork
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