French Speaking Customer Support for Logistics & Shipping Department in Greece

Patrique Mercier Recruitment is thrilled to present an exciting entry-level position for a French Speaking Customer Support representative for a leading Logistics & Shipping Department based in Greece with free relocation!

If you are enthusiastic about logistics and possess a knack for providing exceptional customer service, this position is designed for you!

In this role, you will assist French-speaking clients with inquiries related to shipping, tracking, and logistics solutions. Your proactive communication style and problem-solving skills will be crucial in ensuring customers receive timely and accurate information.

Join a dynamic team committed to delivering excellent service while enjoying the vibrant atmosphere and beautiful surroundings of Greece. This is an excellent opportunity to advance your career in the logistics sector!

Responsibilities

• Provide exceptional customer support in French for logistics and shipping inquiries
• Assist clients with order tracking and delivery issues
• Troubleshoot and resolve customer concerns efficiently
• Educate customers about logistics services and processes
• Document all customer interactions accurately in the system
• Collaborate with internal teams to enhance service delivery
• Stay informed about industry trends and company offerings

Requirements

• Fluency in French and English, both written and spoken
• Willingness to relocate to Greece - remote work only within Greece
• Exceptional communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Comfortable working in a fast-paced environment
• Familiarity with logistics management software is a plus
• Team player with a customer-oriented mindset
• Willingness to work in Greece

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
• Free Greek Lessons, Engagement Activities