Offer summary

Qualifications:

High School Diploma or GED required., Minimum of 2 years of customer service experience, preferably in a call center., Strong verbal and written communication skills are essential., Experience in the healthcare industry is preferred..

Key responsabilities:

Provide exceptional customer service to clients over the phone.

Navigate through multiple systems to assist customers effectively.

Communicate complex information clearly to customers.

Utilize problem-solving skills to address customer inquiries.

PerunHR is a strategic partner for companies seeking quality recruitment process outsourcing services. We are committed to providing customized and cost-effective solutions to help our clients find the best-fit candidates for their vacancies. Our team consists of highly skilled professionals with years of experience in sourcing, screening, interviewing, and testing candidates for various positions.We believe in nurturing long-term relationships with our clients, and our core values of reliability, teamwork, care, transparency, and innovation reflect this commitment. Our modern recruitment system uses the latest recruiting and screening solutions, modern online job boards, and Applicant Tracking Systems to ensure the most efficient and effective recruitment process possible.Our services include Full-cycle RPO, Project RPO, and Partial RPO. In Full-cycle RPO, our team takes responsibility for all the steps in the recruitment process, including creating job descriptions, job posting, candidate sourcing, resume/phone/interview screening, conducting assessments and interviews, onboarding, and planning new job openings. In Project RPO, we offer highly flexible solutions designed to work quickly and effectively for short-term recruitment needs. In Partial RPO, we tailor our services to meet the specific needs of our clients.We specialize in several practice areas, including IT & Telecom, Communications & Entertainment, Marketing & Communications, Financial & Professional Services, Architecture, Design & Engineering, Energy, Resources & Infrastructure. Our team has created 30+ job posts using various job-seeking and ATS platforms, and we have more than 16,000 candidates in our candidate pool.At PerunHR, our mission is to transform lives by pushing recruiting boundaries. We believe that placing the right candidates in the right place has a positive impact on the development of the candidate's career and the success of the client's business.

Job description

Requirements:

MUST be able to work Remote from Home – equipment will be provided.
Requires HS Diploma or GED with a minimum of 2 years of customer service experience, call center experience is preferred
Healthcare industry experience is preferred
Strong Customer Focused competencies, seeking service-oriented individuals.
Must have strong verbal and written communication skills,
phone based position which requires excellent verbal communication; ability to clearly communicate complex messages over the phone.
Strong problem-solving skills.
1 year of Call Center Customer Service experience (Inbound calls)
Ability to navigate through multiple systems
Medical background helpful

Required profile