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Customer Service Representative

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Minimum 1 year of experience in customer service or sales., Proficient in using computers and handling online communication tools., Familiarity with basic technical requirements for remote work, including internet speed and operating system specifications., Strong communication skills, both verbal and written..

Key responsabilities:

  • Answer inbound calls and assist customers with inquiries to drive sales conversions.
  • Engage with website visitors via chat to address questions and encourage lead submissions.
  • Direct clients to medical members for inquiries outside the scope of the role.
  • Ensure a smooth customer experience by providing accurate information and support.

LTVplus logo
LTVplus SME https://www.ltvplus.com/
201 - 500 Employees
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Job description

Job description:
"Answer inbound calls and achieve over the phone conversion sales
Chat: answer website visitor's questions and prompt visitor to submit lead collection form
Will not answer medical-related questions; if that's the case they should direct clients to our medical member"

Overall experience: 1 year

Budget: 1000 USD
Maximum Budget: 2000 USD

Minimum Requirements
Processor:
Core i3 3rd Gen (Dual Core) 2.4Ghz or AMD A10 6th Gen 2.4Ghz
RAM (Memory)
8 gb RAM 1600Mhz
Operating System:
Win OS 10 (Home) / MacOs HighSierra
Internet Speed 25 Mbps Wired
DSL
DSL/Fiber
And Back Up device and internet

Recommended Requirements
Processor:
Core i5 7th Gen (Quad Core) 2.4Ghz or AMD Ryzen 5
RAM (Memory)
16 gb RAM 3200Mhz
Operating System:
Win OS 10 (Home) / MacOs HighSierra
Internet Speed above 25 Mbps Wired
DSL
DSL/Fiber
And Back Up device and internet

Preferred Location: Canada

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Customer Service
  • Sales
  • Communication
  • Problem Solving

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