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German-Speaking Customer Support Representative

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Fluency in German (C1 or higher) and English (B2 or higher) is required., Strong communication and problem-solving skills are essential., Previous customer support experience is a plus but not mandatory., Ability to work remotely with a stable internet connection..

Key responsabilities:

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information and resolve issues efficiently.
  • Maintain a high level of professionalism and customer satisfaction.
  • Collaborate with team members to improve customer experience.

Savior Artigos Texteis Lda logo
Savior Artigos Texteis Lda Textiles & Apparel Startup https://savior.pt/
11 - 50 Employees

Job description

Job Title: German-Speaking Customer Support Representative

Location:  Romania

Job Type: Full-time

About the Role:
Are you fluent in German and passionate about helping customers? Join our dynamic team as a Customer Support Representative, where you'll assist German-speaking customers, provide solutions, and ensure excellent serviceall from the comfort of your home in Romania.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat.

  • Provide accurate information and resolve issues efficiently.

  • Maintain a high level of professionalism and customer satisfaction.

  • Collaborate with team members to improve customer experience.


Requirements:

  • Fluency in German (C1 or higher) and English (B2 or higher).

  • Previous customer support experience is a plus but not required.

  • Strong communication and problem-solving skills.

  • Ability to work remotely with a stable internet connection.


What We Offer:

  • Remote work opportunity: work from anywhere in Romania!

  • Competitive salary and benefits.

  • Training and career development opportunities.

  • Supportive and international work environment.


Interested? Send your CV in English today!


Required profile

Experience

Industry :
Textiles & Apparel
Spoken language(s):
GermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Communication
  • Problem Solving
  • Professionalism

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