Offer summary

Qualifications:

Bilingual in Spanish and English., Previous experience with CRMs and marketing platforms., Excellent communication and interpersonal skills., Highly organized and self-driven..

Key responsabilities:

Analyze customer data to enhance the customer experience.

Conduct product demonstrations for clients.

Mediate between clients and the organization to resolve issues.

Assist in product design and development based on customer feedback.

The industry is tired of modern-day recruitment challenges such as:❌ Drawn-out hiring times❌ Open positions go unfilled❌ Costly hiring mistakes❌ Time wasted on interviewing ❌ Not getting optimum results from the recruitment driveTop Sales Recruitment is an innovative recruitment agency that was created to supercharge your sales team. We specialize in multilingual sales recruitment within the SaaS, IT, Telecom, FinTech, BPO/SSC, Recruitment & Digital Marketing industry. We use advanced data-driven assessments to produce a highly refined shortlist of only the best matches for your international sales roles, so you don't have to waste time on interviews with unsuitable candidates. This allows you to hire the right people faster, and ensure that your new employees hit the ground running when they start working with you.Top Sales Recruitment is changing the face of recruitment, here’s how: 🎯 𝐌𝐮𝐥𝐭𝐢-𝐌𝐞𝐚𝐬𝐮𝐫𝐞 𝐓𝐞𝐬𝐭𝐬 𝐀𝐧𝐝 𝐀𝐬𝐬𝐞𝐬𝐬𝐦𝐞𝐧𝐭𝐬: All our talent is tested on everything from sales experience to language proficiency, cognitive ability, and personality. All assessments are carried out by our specialist third-party vendors that use a scientific, multi-layered approach to test all candidates. You get a full high-level report for every candidate we recommend.🎯 𝐔𝐧𝐢𝐪𝐮𝐞 𝐂𝐫𝐨𝐰𝐝-𝐒𝐨𝐮𝐫𝐜𝐞𝐝 𝐑𝐞𝐜𝐫𝐮𝐢𝐭𝐦𝐞𝐧𝐭 𝐌𝐨𝐝𝐞𝐥:Our innovative recruitment approach is called Crowd-Sourced Recruitment. We’ve created a marketplace of trusted, hand-picked recruitment professionals based in various locations. Thanks to this network, we can reach the best candidates fast.🎯 𝐑𝐞𝐜𝐨𝐫𝐝𝐞𝐝 𝐕𝐢𝐝𝐞𝐨 𝐈𝐧𝐭𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧 𝐅𝐨𝐫 𝐄𝐯𝐞𝐫𝐲 𝐂𝐚𝐧𝐝𝐢𝐝𝐚𝐭𝐞:Get an immediate first impression of every candidate before you even speak to them. In sales, first impressions matter. You can quickly tell whether a candidate has what it takes for your role with our video introduction.Contact us via www.topsalesrecruitment.com

Job description

ACCOUNT MANAGER with Spanish

Poland - remote

Jobs Summary

We are looking for a remote Account Manager located in Poland, bilingual in Spanish & English, which will evaluate how customers utilize our products and services and identify areas for improvement to maximize retention.

Responsibilities of the role:

Analyze customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Evaluate and improve tutorials and other communication infrastructure.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Aid in product design and product development.

Required Skills and Experience:

Previous experience working with CRMs and or Marketing platforms.
Bilingual Spanish and English.
Highly organized.
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Demonstrate leadership qualities.
High computer literacy and ability to learn new software.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.

Salary and Benefits:

A rewarding career within a remote culture company.
Competitive remuneration, benefits, and bonus packages.
Profit from working with a talented team of serial entrepreneurs and very talented colleagues.
Focused on the people who are part of the company and their quality of life.
Goal-oriented and Flexible.
Innovative and in continuous evolution.
Integrated by responsible and proactive people.

Required profile