Offer summary

Qualifications:

Fluency in Spanish (written and spoken) is essential., Strong passion for customer service and online marketplaces., Excellent communication and interpersonal skills., Ability to work effectively in a remote environment with strong organizational skills..

Key responsabilities:

Provide outstanding customer support to Spanish-speaking clients through various communication channels.

Assist customers with inquiries related to the online marketplace platform, addressing concerns and providing solutions.

Accurately document customer interactions in our CRM system.

Collaborate with team members to meet service goals and enhance overall customer satisfaction.

Job description

🌟 Join Our Dynamic Team! Patrique Mercier Recruitment ES is excited to offer an excellent opportunity for a Spanish Speaking Customer Support representative for our Online Marketplace Platform Department. If you are fluent in Spanish and have a passion for providing exceptional service in a fast-paced online environment, we want to hear from you!

In this key role, you will assist Spanish-speaking customers with their inquiries about our online marketplace platform, ensuring they have a seamless and enjoyable experience. If you are ready to be part of an innovative team that values customer satisfaction and personal growth, this is the opportunity for you!

Your Responsibilities

Provide outstanding customer support to Spanish-speaking clients through various communication channels.
Assist customers with inquiries related to the online marketplace platform, addressing concerns and providing solutions.
Accurately document customer interactions in our CRM system.
Collaborate with team members to meet service goals and enhance overall customer satisfaction.
Engage in ongoing training to stay updated on platform features and industry trends.

Requirements

Your nationality and native language should be clearly stated within your application.
Fluency in Spanish (written and spoken) is essential.
A strong passion for customer service and online marketplaces.
Previous experience in customer support is advantageous but not mandatory.
Excellent communication and interpersonal skills.
A proactive team player with a positive attitude.
Strong analytical skills and attention to detail.
Ability to work effectively in a remote environment with outstanding organizational skills.

Benefits

· Private Health Insurance

· Training & Development

· Performance Bonus

· 2 Extra Salaries Per Year Fully Paid Training

· Fully Paid Relocation Package ( flight, transfer and hotel )

· Free Greek Lessons, discounts and other perks

Required profile