Administrative Virtual Assistant

Administrative Virtual Assistant

Location: Remote (Colombia)

Employment Type: Full-Time

Job Description:
We are seeking a reliable and detail-oriented Administrative Assistant to support daily operations, working closely with the Client to ensure seamless scheduling, client communication, and task management. The ideal candidate is organized, has excellent communication skills, and is proficient with office tools like Microsoft Excel and Word.

Key Responsibilities:

1. Phone Support:

• Answer and make phone calls in a professional manner.
• Respond promptly to client inquiries and follow up as necessary.

• Input and maintain accurate information in Excel, Word, and other relevant systems.
• Update and manage trucker information and applications.

• Coordinate and schedule appointments with clients and other stakeholders.
• Assist the Client with managing his calendar and ensuring all commitments are organized effectively.

• Call clients to confirm appointments, provide updates, or answer questions.
• Serve as a primary point of contact for clients when Mike is unavailable.

• Work closely with the Client to provide administrative support and meet client needs.
• Assist with other tasks to improve efficiency and maintain smooth operations.

Requirements

• Experience:
• At least 2-3 years of experience in operational support, project coordination, or a similar role.
• Technical Proficiency:
• Advanced knowledge of Excel and Quickbooks and familiarity with project management tools (e.g., Asana, Trello, or similar).
• Comfortable using AI tools like ChatGPT to enhance productivity.
• Soft Skills:
• Strong communication skills, both verbal and written, in English and Spanish.
• Friendly, team-oriented, and eager to provide excellent customer service.
• Analytical and strategic thinking abilities are highly valued.

Benefits

• Working Hours: Monday - Friday, PST timezone.
• Salary: $700 - $1000 per / month