Location: Remote (USA)
Job Type: Full-time
Experience: 5-8 years of sales experience
About Ozonetel (OneCXI.com)
Changing the Way People Think About CX
Ozonetel empowers brands to deliver memorable customer experiences through engaging, effortless, and empathetic conversations—at scale! Our oneCXi platform is an AI-engineered, unified solution that integrates intelligence with simplicity, allowing businesses to orchestrate behavior-based journeys across multiple touchpoints and elevate their customer interactions.
The oneCXi Story
Founded in 2016, oneCXi was created to address the challenges enterprises face in creating cohesive customer experiences. With multiple systems and solutions often leading to fragmented interactions, oneCXi simplifies and unifies customer engagement. By putting AI at the forefront, we enable brands to drive impactful, personalized experiences that yield measurable results. Today, some of the world’s most admired brands trust oneCXi to better engage, retain, and convert their customers.
Empowering and Innovating
From awareness to sales to support, Ozonetel’s oneCXi platform provides a holistic view of the customer journey and the tools needed to personalize each interaction. Our solutions empower brands to humanize customer experiences, amplify growth opportunities, and continuously innovate. We are committed to helping enterprises unlock exceptional growth and build deeper connections with their customers.
About the Role
As a Business Development Representative focused on the US market, you will play a key role in expanding our reach and driving revenue growth. In this individual contributor position, you will be responsible for prospecting, lead generation, and building relationships with new clients to drive business development efforts.
Key Responsibilities
Lead Generation & Outreach: Identify and qualify new business opportunities within the US market through strategic outreach and networking.
Market Research: Conduct research to understand market trends, customer needs, and the competitive landscape to inform targeted sales strategies.
Client Engagement: Engage potential clients, presenting Ozonetel’s offerings and value propositions tailored to their business requirements.
Sales Pipeline Management: Maintain and manage a robust pipeline of opportunities, documenting progress in CRM, and reporting on sales metrics.
Collaboration: Work with internal teams, including sales and marketing, to align on strategy and optimize client engagement efforts.
Market Feedback: Provide insights on customer feedback, market demands, and product needs to support product and strategy refinement.
What’s in Offer for You
Innovative Environment: Join a company known for its thought leadership and innovation in cloud-based communication solutions.
Collaborative Culture: Enjoy a work environment that encourages collaboration and celebrates individual achievements.
Comprehensive Benefits: Medical insurance, performance-based incentives, and flexible PTO.
Growth Opportunities: Benefit from a career path in a high-growth company with opportunities for personal and professional advancement.
Work-Life Balance: Enjoy a flexible work structure that values work-life balance.
About You
Experience: 5-8 years in business development or sales, with experience in CCaaS, CPaaS, or a related industry preferred.
Education: Bachelor’s degree; MBA is a plus.
Skills: Strong networking, communication, and presentation skills with a proven ability to build relationships with C-level stakeholders.
Self-Motivated: A proactive, goal-oriented individual with a passion for driving business growth and making an impact.
Product Knowledge: Familiarity with cloud-based contact center software and communication platforms is a plus.
Preferred Background
Experience in VAS, CCaaS, CPaaS, or contact center software industries.
Other Requirements
Must be authorized to work in the United States
Willingness to travel – 40% (Preferred)
