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Chatter & Content Manager - German language

extra holidays
Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Excellent communication and interpersonal skills., Highly organized and results-oriented with sales skills., Proficiency in social media trends and digital marketing strategies., Bilingual or full working proficiency in German (C, C1, C2)..

Key responsabilities:

  • Respond promptly to creators' inquiries and feedback to maintain positive relationships.
  • Oversee daily operations and growth of the platform, managing content creators.
  • Utilize sales skills to upsell exclusive content to enhance subscriber engagement.
  • Monitor subscriber engagement and feedback, ensuring outstanding customer service.

Silver Bell Group logo
Silver Bell Group Scaleup http://www.silverbellgroup.com/
201 - 500 Employees
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Job description

Chatter & Content Manager


About Us 

We are a forward-thinking and innovative company dedicated to empowering content creators on social media platforms. As an Content Manager, you'll play a crucial role in driving the platform's success, ensuring an exceptional experience for both creators and subscribers.



Responsibilities:
  • Respond promptly and professionally to creators' inquiries, feedback, and concerns, ensuring a positive working relationship.
  • Oversee the day-to-day operations and growth of the platform, managing content creators and fostering a vibrant community.
  • Utilize your sales skills to upsell exclusive content to existing subscribers, maximizing their engagement and revenue potential.
  • Proactively communicate with subscribers, building and maintaining positive relationships to enhance loyalty and retention.
  • Monitor subscriber engagement and feedback, responding promptly to inquiries and concerns to deliver outstanding customer service.

 
Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with subscribers and content creators alike.
  • Highly organized and results-oriented, with the ability to meet and exceed upsell targets.
  • Proficiency in social media trends, audience engagement, and digital marketing strategies.
  • High level of discretion and respect for subscriber and content creator privacy and confidentiality.
  • German language: Bilingual or full working proficiency (C, C1, C2)


Perks:
  • Be part of an innovative and rapidly growing industry with significant potential for professional growth.
  • Work with a passionate team dedicated to empowering content creators and driving success.
  • Enjoy the flexibility and convenience of remote work from the comfort of your home.
  • Competitive salary 1.000 -1.200 EUR depending on experience


Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Sales Acumen
  • Customer Service
  • Organizational Skills
  • Results Focused
  • Social Skills
  • Communication
  • Relationship Building

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