Offer summary

Qualifications:

Strong communication skills, both verbal and written., Ability to work independently and as part of a team., Experience in customer engagement and support roles., Familiarity with managing enquiries and contracts..

Key responsabilities:

Monitor engagement of Approved Garage Network members and assist with online bookings.

Manage debt and handle garages wishing to leave the network.

Assist Business Development Managers with follow-up points from meetings.

Oversee training requests and coordinate with the WSP Training department.

Job description

The Vacancy

A position has recently arisen for a Garage Network Co-Ordinator to join our busy team.

Alliance Automotive Group Garage Networks are the largest Independent Garage network in the UK, dedicated to providing support and technical training to Independent Garages. They are looking to expand the team to cater for the additional growth within the network

Job description

Monitor Approved Garage Network member engagement, including following up online bookings, monitoring Feefo reviews, assisting members with login and site navigation.
Managing Debt and Garages wanting to leave.
Assisting BDMs with follow up points from meetings.
Managing new enquiries, raising contracts and monitoring progress from start to finish.
Overseeing network garage request for training, booking venues and assisting WSP Training department fill courses etc.
Tracking progress of all garage enquiries such as re-painting, new signs, business services, etc.
Actively calling garages to renew technical data solutions software.
Calling out to get members engaged with events, training courses, promotions etc.

Person specification

Must be confident in making outgoing phone calls to our network
Personable and an excellent communicator.
Needs to be able to work as part of a team as well as individually and adhere to deadlines as required

Position details

Competitive Salary / Negotiable (Depending on experience)

The Company

Alliance Automotive Group (AAG) is a leading distributor of light and commercial vehicle parts to the automotive aftermarket, serving over 35,000 repairers across the UK & Ireland.

AAG is owned by Genuine Parts Company (GPC), the number one parts distribution business in North America, leading to an increased level of synergies helping achieve record growth.

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Alliance Automotive Group is an equal opportunities employer.

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