Internal Customer Support

We are currently seeking an experienced Administrative Professional to join our team in EMEA on a temporary (maternity cover) contract for a period of 9-12 months. The successful candidate will be required to support our Sales Team by assisting with multiple administrative tasks such as quoting, updating our CRM, and managing 3rd party suppliers.

Job Qualifications

The successful candidate will possess the following combination of education and experience:

Required

• A minimum of 2 years of customer service experience or data entry in a similar role.
• Excellent knowledge of MS Office applications, especially Excel, PowerPoint and Outlook - Extracting data from Excel / Using Pivot Tables and Vlookup is essential.
• Works productively in a team environment.
• Demonstrates excellent verbal and written communication skills with employees and customers at all levels.
• Excellent work ethic and multi-tasking skills.
• Customer care is your second nature.
• Commercial/Admin degree /Office Management background would be a plus.
• Proactive, self-motivated, results driven.
• Able to work independently and under pressure.
• Good organization skills with the ability to set the right priorities.
• Language skills: fluent in English (written and verbally).
• Exhibits meticulous attention to detail and is committed to producing accurate and high-quality work.
  
  

Preferred

• Experience dealing with customer inquiries by phone.
• Prior experience with quoting and invoicing.
• Experience in Oracle, or other CRM software.
• Second language (German, French or Italian would be advantageous).
  
  

Summary

In this role, your main duties will center around working with our approved suppliers to obtain 3rd party service costs when required. You will also assist in building Quarterly Business Reviews for Key Accounts, and in producing tailored service quotes to existing and new customers. The work environment is fast-paced and high-energy. Fluke will invest in your professional growth by providing you with training opportunities to keep you current in your field.

Contract: This is a temporary position for a period of 9-12 months.

Fortive Corporation Overview

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Fluke

Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation (www.fortive.com), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.

Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation (www.fortive.com), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.