Offer summary

Qualifications:

Proficiency in computer use and technical skills., Driving experience or a solid understanding of traffic rules., Strong communication skills are essential., Experience with QGIS or other GIS/routing software is a plus..

Key responsabilities:

Assist drivers in real-time with route management via voice chat.

Adjust navigation routes based on real-time changes.

Report survey statistics and troubleshoot emerging issues.

Book hotels according to provided instructions.

Intetics Inc. is a leading American technology company providing custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions built with SMAC, RPA, AI/ML, IoT, blockchain, and GIS/UAV/LBS technologies. Based on proprietary pioneering business models of Offshore Dedicated Team® and Remote In-Sourcing®, an advanced Technical Debt Reduction Platform (TETRA™) and measurable SLAs for software engineering, Intetics helps innovative organizations capitalize on global talent with our in-depth engineering expertise based on our Predictive Software Engineering framework. Intetics core strength lays in design of software products in conditions of incomplete specifications. We have extensive industry expertise in Education, Healthcare, Logistics, Life Sciences, Finance, Insurance, Communications, and custom ERP, CRM, Intelligent Automation and Geospatial solutions. Our advanced software engineering background and outstanding quality management platform, along with an unparalleled methodology for talent acquisition, team building and talent retention, guarantee that our clients receive exceptional results for their projects. At Intetics, our outcomes do not just meet clients expectations, they have been exceeding them for a quarter of a century. Intetics operates from multiple offices in the USA, Europe and Latin America, hiring the best talent available worldwide. Intetics is ISO 9001 (quality) and ISO 27001 (security) certified and a Microsoft Gold, Amazon, and UiPath Silver partner. The company’s innovation and growth achievements are reflected in winning prestigious titles and awards, including Inc5000, Software 500, CRN 100, American Business, Deloitte Fast 50, European IT Excellence, Best European BPO, Stevie People’s Choice, Clutch and ACQ5 Awards, IAOP Global Outsourcing 100 and Fortune Innovative 300 lists.

Job description

Intetics is looking for a dedicated and experienced Driver Support Specialist to join our team. In this role, you will be responsible for assisting drivers in real-time, ensuring efficient route management, troubleshooting issues, and coordinating logistics. This is a great opportunity for someone with strong communication skills, technical proficiency, and a passion for supporting transportation operations.

Responsibilities:

Informing drivers about route specifics in real-time via voice chat.
Adjusting routes in navigation software according to changes.
Reporting survey statistics.
Troubleshooting any emerging issues.
Booking hotels following provided instructions.

A one-week training session will precede the start of the project.

Requirements

Tech Requirements:

Proficiency in computer use.
Driving experience or at least a good understanding of traffic rules.
Strong communication skills.
Experience with QGIS or other GIS/routing software is a plus.

Specific Requirements:

Extended working hours: up to 10 hours with floating breaks during the day.
Extended working week: 6 working days a week with a floating day off.

English Level:
Intermediate+

Required profile