Offer summary

Qualifications:

Fluency in Dutch (written and spoken) is essential., Strong enthusiasm for customer service and online marketplaces., Outstanding communication and interpersonal skills., Ability to work effectively in a remote setting with strong organizational skills..

Key responsabilities:

Provide excellent customer support to Dutch-speaking clients through various communication channels.

Assist customers with inquiries related to the online marketplace, addressing questions, issues, and feedback.

Document customer interactions accurately and efficiently in our CRM system.

Collaborate with team members to achieve service excellence and improve customer satisfaction.

Job description

🛒 Join Our Dynamic Team! Patrique Mercier Recruitment ES is excited to announce an opening for a Dutch Speaking Customer Support representative for the Online Marketplace Platform Department. If you are fluent in Dutch and have a passion for helping customers navigate the online marketplace, this opportunity is perfect for you!

In this influential role, you will assist Dutch-speaking customers with inquiries related to our online marketplace platform, ensuring they have a seamless and positive experience. Work remotely while being part of a supportive team that values creativity and collaboration. If you’re ready to take the next step in your career and make a real impact in the online shopping industry, we would love to hear from you!

Your Responsibilities

Provide excellent customer support to Dutch-speaking clients through various communication channels, including phone, email, and chat.
Assist customers with inquiries related to the online marketplace, addressing questions, issues, and feedback.
Document customer interactions accurately and efficiently in our CRM system.
Collaborate with team members to achieve service excellence and improve customer satisfaction.
Engage in ongoing training to stay updated on platform features and industry trends.

Requirements

Fluency in Dutch (written and spoken) is essential. Your nationality and native language should be clearly stated.
A strong enthusiasm for customer service and online marketplaces.
Prior experience in customer support is advantageous but not required.
Outstanding communication and interpersonal skills.
A proactive team player who enjoys working collaboratively.
Strong problem-solving skills and attention to detail.
Ability to work effectively in a remote setting with strong organizational skills.

Benefits

· Private Health Insurance

· Training & Development

· Performance Bonus

· 2 Extra Salaries Per Year Fully Paid Training

· Fully Paid Relocation Package ( flight, transfer and hotel )

· Free Greek Lessons, discounts and other perks

Required profile