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Dutch Speaking Customer Service for Telecommunications Department

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Greece

Offer summary

Qualifications:

Fluency in Dutch and English, both written and spoken; additional languages are a plus., Prior experience in customer service, preferably in telecommunications., Strong communication and interpersonal skills., Ability to manage multiple tasks and prioritize effectively..

Key responsabilities:

  • Provide excellent customer service to Dutch-speaking clients through phone, email, and chat support.
  • Assist customers with inquiries related to telecommunications services and products.
  • Resolve customer issues promptly and accurately.
  • Collaborate with technical teams to ensure customer satisfaction with our services.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See all jobs

Job description

Patrique Mercier Recruitment is proud to offer an exciting opportunity for Dutch Speaking Customer Service representatives within the Telecommunications Department. We specialize in connecting multilingual professionals with top employers across various industries. In this role, you will be part of a dynamic team that provides exceptional customer support to Dutch-speaking clients, ensuring they receive comprehensive assistance for their telecommunications needs. If you are passionate about technology and customer service, this position allows you to thrive in a fast-paced environment while developing your career. Join us and be part of a company that values innovation, customer satisfaction, and personal growth.


Responsibilities
  • Provide excellent customer service to Dutch-speaking clients through phone, email, and chat support.
  • Assist customers with inquiries related to telecommunications services and products.
  • Resolve customer issues promptly and accurately.
  • Keep detailed records of customer interactions and transactions.
  • Collaborate with technical teams to ensure customer satisfaction with our services.
  • Stay updated on product knowledge and industry trends to provide efficient support.
  • Contribute to the development of customer service policies and procedures.

Requirements

  • Fluency in Dutch and English (both written and spoken); additional languages are a plus.
  • Prior experience in customer service, preferably in the telecommunications sector.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Familiarity with customer service software and tools.
  • Problem-solving mindset with a focus on delivering excellent customer experiences.
  • Willingness to work in a fast-paced, team-oriented environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
DutchEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Time Management
  • Teamwork
  • Problem Solving
Are you interested?

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