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French Speaking Customer Support for Streaming TV & Movie Services in Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in French and English, both written and spoken., Strong communication and interpersonal skills., Technical proficiency with streaming platforms and troubleshooting., Problem-solving abilities and attention to detail..

Key responsabilities:

  • Provide exceptional customer support in French for streaming service inquiries.
  • Assist customers with account setup, billing, and subscription issues.
  • Troubleshoot technical problems and offer effective solutions.
  • Educate customers on platform features and content offerings.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment is thrilled to present an exciting entry-level opportunity for a French Speaking Customer Support representative in the dynamic streaming TV and movie services sector, based in Greece with free relocation package!

If you love entertainment and enjoy helping others experience the joy of streaming, this role is tailored for you!

As a French Speaking Customer Support agent, you will assist customers with inquiries related to their streaming services, including subscription issues, account management, and troubleshooting. Your expertise and passion for entertainment will help ensure that clients have a seamless viewing experience.

Join a forward-thinking company in a fun and collaborative environment, where you can contribute to enhancing customer satisfaction while enjoying the rich culture and scenery that Greece has to offer!

Responsibilities
  • Provide exceptional customer support in French for streaming service inquiries
  • Assist customers with account setup, billing, and subscription issues
  • Troubleshoot technical problems and offer effective solutions
  • Educate customers on platform features and content offerings
  • Maintain accurate records of customer interactions
  • Collaborate with the technical team to improve service reliability
  • Stay informed about industry trends and new content releases

Requirements

  • Fluency in French and English, both written and spoken
  • Willingness to relocate to Greece - remote work only within Greece
  • Strong communication and interpersonal skills
  • Technical proficiency with streaming platforms and troubleshooting
  • Problem-solving abilities and attention to detail
  • Passion for movies and TV shows
  • Ability to work effectively in a fast-paced environment
  • Team player with a positive attitude

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Competitive Salary by Greek standards
  • Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
  • Free Greek Lessons, Engagement Activities

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
FrenchEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Troubleshooting (Problem Solving)
  • Technical Acumen
  • Problem Solving
  • Social Skills
  • Teamwork
  • Detail Oriented
  • Communication

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