The Connect Customer Service Specialist is a key member of the Welltrack Connect team, with two primary responsibilities:
Key Responsibilities:
Customer Support:
Provider Recruitment and Engagement:
Administrative and Operational Support:
Communication and Coordination:
Compliance and Reporting:
Other Duties as Assigned:
About Protocall:
Work at Protocall is inherently stressful given the nature of our mission. It is the basic responsibility of each employee to manage their stress in a way
that sustains our commitment to the highest level of client care, customer service, professional conduct, and a supportive work environment. During times of stress, this includes but is not limited to staying focused on work tasks and productively using time and energy, presenting a positive disposition, maintaining constructive interpersonal relationships and developing and maintaining appropriate self-care strategies to alter conditions that create stress and to sustain physical and mental health.
ProtoCall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different
Natera
Ironclad
Behind-U Education
Public Cloud Group (PCG)
IQVIA