Offer summary

Qualifications:

Minimum of 2-3 years of experience in administrative or customer service roles., Educational background in Accounting, Dentistry, or equivalent is preferred., Proficiency in MS Excel and MS Word is essential, along with strong writing and communication skills., Demonstrated initiative, reliability, and ability to work effectively in a team are crucial..

Key responsabilities:

Verify insurance and follow up on outstanding insurance claims.

Schedule appointments and contact patients for follow-ups.

Manage daily calls and submit dental claims to insurance companies.

Appeal non-paid procedures through calls or written narratives.

Manila Recruitment is a full service recruitment consultancy providing executive, expert and technical recruitment support for the Filipino market. We are the leader in innovation for recruitment solutions in the Philippines since 2010. We were born from entrepreneurial roots, and carefully crafted into a full-service consultancy that delivers a suite of innovative headhunting and talent sourcing solutions. Our expertise is defined by an unparalleled understanding of the “big picture” business needs of our clients, and how recruitment solutions can only be tailored for optimum results when a holistic view is taken. The Manila Recruitment difference is rooted in our passion to scour the globe for cutting-edge developments in recruitment science. We get genuinely excited by developments in social sourcing strategies, web 3.0 tools for headhunters and areas of innovation that can help us deliver the best client and candidate experiences. We identify and deliver the latest international recruitment strategies specifically adapted for headhunting talent within the Filipino market. Producing unrivalled access to perfectly matched, previously undiscoverable talent for our clients. The recipe is simple, innovation, international best practice, combined with local market knowledge, a candidate database of over 40,000 and growing, and of course our greatest asset – simply the best team of passive talent sourcing, end-to-end recruitment consultants in the Philippines!

Job description

This is an excellent opportunity for a Virtual Office Assistant to join a company with continuous growth and a great working environment.

Company Profile

Our client is committed to providing the highest-quality dental care at the most affordable prices to patients throughout Ohio.

They accept a wide range of insurance options and offer dental services to meet all their customer’s needs.

Their Services include Cleaning, Whitening, Extractions, Oral Surgery, Fillings, Crowns and Bridges, Root Canals Implants, Dentures and Partials, Sedation Dentistry, and Mouth Guard.

Job Overview

As a Virtual Office Assistant for a Dental/Healthcare company, the core role will be responsible for customer service and client administrative support.

Duties and Responsibilities

Verify insurance and call on outstanding insurance claims.
Scheduling appointments, contacting patients, and following up.
Managing calls in day-to-day.
Submits dental claims to insurance companies online, by mail, and by fax.
Appeal non-paid procedures by either calling or sending a narrative.

Requirements

Minimum of 2-3 years of experience in roles such as Admin Assistant, Virtual Assistant, Customer Service or similar positions.
Educational background in Accounting, Dentistry or equivalent qualification is an advantage.
Proficiency in MS Excel, MS Word, and tech-savvy skills are essential.
Strong writing and communication abilities are required.
Demonstrated initiative, productivity, and a sense of responsibility are necessary traits.
Ability to work effectively in a team, reliability, integrity, and competence in job execution are crucial.
The candidate must possess a reliable internet connection. (Candidates should not be currently using PLDT Internet services and must be willing to switch to Converge or another provider, excluding PLDT).

Job type: Permanent

Employment type: Full-time/Direct Employment

Location: Remote

Work Schedule: Monday to Friday

9:00 pm - 6:00 am PH time (8:00 am - 5:00 pm, CST)

Industry: Dental/Health Care

Required profile